Shipping Policy
Shipping
&
Policy
Shipping Policy – UTL Solar
We are committed to delivering your products safely, quickly, and reliably. Please find the details of our shipping policies below.
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Shipping Locations
- We deliver PAN India, directly from our manufacturing plant in Noida.
- Our wide delivery network ensures that your order reaches you, no matter where you are located in India.
Shipping Charges
- Free delivery is available on all orders placed through UTL Solar Shop Online.
- The price you see on the website is the final price—inclusive of all applicable taxes, with no hidden costs.
Delivery Time
- Most orders are delivered within 7–10 business days after order confirmation.
- Delivery timelines may vary depending on your location and unforeseen conditions (festive seasons, weather delays, or logistical disruptions).
- If there is a delay, we will keep you informed in advance.
Shipping Method
- Orders are shipped through reputed courier partners for safe and secure delivery.
- Heavy or bulky products are shipped with specialized logistic partners to ensure proper handling.
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Order Tracking
- Once your order is dispatched, you will receive a Tracking ID via SMS and email.
- You can use this ID to track your shipment in real time.
- Customers who purchased using their account can also view status updates directly in their My Account Dashboard.
🛡️ Damaged Shipments
- If your product arrives in a damaged condition, please do not accept the delivery.
- In case you notice any issue after accepting the product, ensure you mention the problem in the Proof of Delivery (POD) document and contact our support team immediately.
- For more details, please check our Returns & Replacement Policy.
📞 Need Help?
For any shipping-related queries, please contact us:
- Phone: 9250885885
- Email: sales@utlups.com
